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InnoTek Computer Consulting

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In-house is great, external operations are iffy - Service Desk Technician InnoTek Computer Consulting Employee Review

3.0
Apr 2, 2024
Recommend
CEO approval
Business Outlook

Pros

Staff are very friendly and provide a great and fun atmosphere within the offices.

Cons

There are many gray areas as to what operations supports and doesn't. Some customers get higher priority because the tenured technicians like them better than other customers. Micro-management seems to be a staple of the industry.

Explore other reviews about InnoTek Computer Consulting

5.0
Jul 11, 2025
Recommend
CEO approval
Business Outlook

Pros

InnoTek has an awesome culture that fosters effective communication with the rest of the team and allows for helpful process improvements to ensure that we don't stagnate or let our teammates down. They have a lot of happy customers and the most responsive IT team I've seen, so it makes the task of collaborating with business owners much easier when they can focus on running their business rather than questioning the support. Locked on processes and a helpful network of teammates make this workplace a good experience. This business is growing very well.

Cons

Some roles may have after-hours requirements that come up, though I am happy to say that because of our own hours of 8am-5pm (as of 7/2025), our stress was very low in that regard. Most roles will be expected to be in the office and local.

4.0
Feb 9, 2024
Recommend
CEO approval
Business Outlook

Pros

Great people to work with.

Cons

Daily tasks and roles are unpredictable

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