Great team, but the vendor . . . - AI Language Specialist Innodata Employee Review

4.0
Apr 26, 2024
Recommend
CEO approval
Business Outlook

Pros

I really like my colleagues and immediate managers. They are a great collection of interesting, talented people, and I wish I could meet them all in person (we're a remote team). I really tip my hat to the various middle managers, because they are just heroic in being helpful and supportive.

Cons

Most of the cons are issues with the vendor whose contract I work on. They're in the "in the news daily" class of tech companies. The metrics we're measured on are laughable, by a lot on most days. Basically, the vendor expects, and monitors, high-focus, high-quality work--all fine--but within time constraints that are only possible for maybe 40% of the work. Rather than acknowledge the widespread unhappiness on the very large team and push back at the vendor metrics, Innodata upper management has been all in. I see signs they may be softening that stance, but it's too soon to tell.

Explore other reviews about Innodata

5.0
Feb 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Great place to work with consistent communication.

Cons

Days can get repetitive and dry

2.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

The vast majority of the people I worked with on projects for a major internet company were friendly and educated. The pay was decent for trivial remote work.

Cons

Projects were tedious at best and seemed poorly designed. Rubrics designed either by the contracting company or Innodata were often poorly thought through, and rules tripped over themselves or remained ambiguous. The company we were sub-contracted to was infamous for not replying to inquiries asking for clarification for how to evaluate the AI. Prompts given to the AI were often incoherent--just a word or name, often misspelled--which left us making arbitrary decisions about how well the AI addressed the prompt. Rubrics were hidden from employees evaluating the AI, though that seemed to be a result of neglect by a company still figuring out how to run things, not an active decision to deceive employees. I left well before the recent waves of layoffs. Management had tried to assure us that jobs were secure, but that seemed delusional given that the contracting company was farming out work through other companies rather than hire us itself.

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