Pros
The other agents are very friendly. You get breaks, you are allowed to eat on your lunch breaks.
Cons
This company has NO RESPECT for family time!
They will easily email you on Christmas eve demanding you come to work on Christmas Day. This company forgets that they work with people and therefore they do these inhumane things. Furthermore this company steals money from your paycheck. Please spare yourselfes the horror and do not work for this company