Massive layoffs are unpredictable! - Customer Service Representative InteLogix Employee Review

1.0
May 25, 2025
Recommend
CEO approval
Business Outlook

Pros

You work remotely from home.

Cons

PTO and Holidays are required to be worked back in to a 40 hour week or you lose incentive pays!

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InteLogix Response
1y
Thank you for sharing your experience. We understand how difficult organizational changes can be and take concerns about communication and job stability seriously. While certain business shifts are sometimes necessary, we know that how we communicate through them matters just as much. Your feedback regarding incentive structure and team communication is heard. We're reviewing our policies and manager training to ensure that expectations are clearly communicated and that all employees feel supported and informed. We appreciate your contribution to InteLogix and your input, it helps us improve! Please reach out to our HR department with any questions further, US.HumanResources@InteLogix.com. —The InteLogix Team

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5.0
Jun 17, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Hours are pretty decent. Calls aren’t that hard

Cons

Hitting metrics when you have multiple long calls

2.0
Jun 20, 2026
Recommend
CEO approval
Business Outlook

Pros

It is a job to pay bills

Cons

Management was always changing the rules. Sometimes as often as wkly.

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