Great job, inadequate/subpar management - Crisis Counselor Integral Care Employee Review

2.0
Dec 6, 2022
Recommend
CEO approval
Business Outlook

Pros

Get to work in the community and help individuals. Coworkers are great. Good benefits/time off. Never boring.

Cons

Management is severely undertrained and often taken from departments that do not know how the job they manage works. Management changes frequently and is heavy handed about their approach to how the team should be. Most recent management change resulted in a 120% turnover (including a new hire who left immediately after being hired d/t having issues with being lied to by management about role/schedule) and 5 other senior staff leaving. Schedules that were promised and adhered to for years were thrown out the window, management would frequently become hostile when questioned or concerns were brought up, team members were talked about by management in negative ways constantly to incoming employees and other managers/HR (regardless of no writeups ever occurring) and a variety of concerns far too numerous to cover on this platform. HR is seemingly complicit in this as, despite an entire team departing, no changes have been made and concerns continue to be shared by others still within the organization.

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Integral Care Response
3y
"Thank you for sharing your experience. We take your feedback seriously. Speaking ill of staff to other staff is unacceptable and unprofessional behavior at any level. Integral Care is currently designing a training series for new managers to support their development as well as expanding training for seasoned managers to strengthen and further develop their skills. Thank you for your service to our community. We'll share your comments with the leadership team."

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5.0
May 29, 2026
Recommend
CEO approval
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Pros

Great Benefits and supportive coworkers

Cons

Confusing processes and pay could be higher for the Austin area

3.0
May 28, 2026
Recommend
CEO approval
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Pros

-Meaningful work -Great benefits -Solid job security

Cons

-Stressful, constantly changing work environment -Poor communication amongst team -Consistently under-staffed - High turnover -My facility is poorly managed

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