1.0
Mar 30, 2026
Anonymous employee
Current employee
Recommend
CEO approval
Business Outlook
Pros
Remote work provides flexibility and the ability to work from home. Opportunity to gain triage experience and improve clinical decision-making skills. Team members are generally supportive when available.
Cons
Scheduling expectations are inconsistent and often differ from what is communicated during recruitment. Limited control over availability, with employees sometimes scheduled on unavailable days. Pay is low for the workload and level of responsibility. Documentation time is not adequately built into shifts, making it difficult to complete tasks without falling behind. Support can be delayed at times, and the system/platform can be unreliable. Break structure is restrictive, especially for shorter Shifts