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IntelliResponse Systems

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Great product, great people and great culture...and growing - Anonymous employee IntelliResponse Systems Employee Review

4.0
May 30, 2015
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

This is a great company to work for. Small, entrepreneurial, creative and dynamic. Very busy because of the growth plan for the year - literally almost doubling in size. Great people that you would actually want to hang out with, never mind collaborate with. The company makes an active effort to communicate with the team on company information and are pretty transparent. Lots of fun. Acquisition with [24]7 has gone remarkably smooth - which isn't the case usually.

Cons

Challenges in past include - growth/promotional opportunities - because the company was small, there were just less opportunities to move up, but with the acquisition that is changing now. Although you do learn a lot on the job. Honestly, there are little problems here and there but they're all good problems to have - not enough space, need more staff, and most importantly need to hold on to our culture even when we double in size. Not bad at all - and there seems to be an effort and plans to deal with all of them - so not really a con. An office that is more reflective of software company type culture would be nice.

Explore other reviews about IntelliResponse Systems

1.0
Sep 17, 2016
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

IntelliResponse was a nice company before [24]7 came to the game.

Cons

To see more comments about the mother company, see comments about [24]7. Management here is a complete disaster. Everything is seat of the pants, lack of planning and dive and catch. Most of the senior management would be maybe first level in any real SV company. Oh and when they pull off a dive and catch, they pat themselves on the back and start to say they got it done in traditional 24/7 style. Total lack of communication from the top. Interesting, when doing our new year planning, we were told to come up with our strategic initiatives without guidance, when they were reviewed we all failed and were torn apart. Micro-management is king here. Most of the staff have come here to finish their respective careers, you don’t have to try to hard, fly under the radar and you’ll be fine. A prior review talked about “graceful” staff. The graceful staff here is scared, keep their head down and don’t speak up. Lots of politics and weird organizational infighting. In summary, becareful , [24]7 is hiding behind this nice company.

3.0
Feb 7, 2025
Recommend
CEO approval
Business Outlook

Pros

Run by start up heavyweights.

Cons

You shoulder the blame for the lack of direction.

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