Pros
The technology remains outstanding and, in my opinion, still best-in-class within the market. Many of the frontline employees are highly talented and genuinely care about patients and outcomes. Strong opportunity to gain experience in a complex and evolving healthcare market.
Cons
I joined the company during a very different era than what exists today. Unfortunately, the culture and leadership environment within the sales organization have changed dramatically over the past several years. One of the biggest red flags was watching employees accurately predict front line leadership departures, promotions, and relocations months in advance. When organizational decisions feel predetermined long before they are communicated, it becomes difficult to believe leadership is operating transparently or objectively. Over time, perception, politics, and alignment with the “right people” began to matter more than consistency, field impact, or actual leadership ability. This is the general feeling of the sales force today. The standards and expectations also appear highly inconsistent depending on who you are. Some individuals have been elevated into leadership roles with minimal experience, while others with years of proven execution continue to face shifting goalposts and ever-changing expectations. It creates an environment where many employees no longer feel they are being evaluated fairly, but rather based on visibility, internal relationships, and their willingness to conform. The company speaks constantly about caring for employees, development, culture, and “doing the right thing.” In practice, many employees increasingly feel like numbers attached to a spreadsheet. Recognition often goes to those who communicate in the preferred corporate language rather than those creating sustainable long-term growth. The reality is that market maturity has fundamentally changed the business in many territories, yet expectations have continued to rise as if conditions remain unchanged from years ago. Growth expectations remain the same whether your territory has 75% penetration, or 45%. Leadership has largely failed to recalibrate expectations to reflect those realities, which has created growing frustration and burnout across the sales force. The turnover over the past year should tell prospective employees everything they need to know. Many highly respected and successful people have chosen to leave, and that is not random. On a small compensation point- the current comp plans are still below average compared to the industry, especially as you grow in tenure and are a full line "endoluminal sales rep" or "senior". This, combined with the deteriorating culture and lack of work life balance should give you pause- really understand what you are getting into if there are no changes to the status quo.