Pretty good company, culture not that great but improving - Customer Care Centre Specialist InvoCare Employee Review

The pay. Just the pay.

Only care about specific employees. Very cliquey. Management will allow other team to bully each other.

Highly rewarding role supporting individuals and families during difficult and emotional times Opportunity to make a meaningful difference in people’s lives Developed strong empathy, communication, and interpersonal skills

Limited flexibility in working arrangements Inconsistent leadership presence, with management sometimes unavailable without notice Perceived imbalance in workplace entitlements (e.g. time off in lieu and work-from-home arrangements not equally supported) Communication gaps within the team and leadership Management style at times felt unapproachable, impacting team support and morale