Invocares focus on higher and higher sales instead of supporting and providing for the families we served. This is evident in the fact that in the ACT they now charge for the funerals of babies and minors. Incidences of mangers trying to control staff members outside of work hours was also a concern. The high turn over of staff in the ACT is directly caused by the shameful new policies and management changes brought in after Invocare was bought out by TPG.