No training, support or clear guidance and extremely long hours expected due to workloads. - Anonymous employee Isio Group Employee Review

2.0
Aug 14, 2023
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Friendly, Benefits are great, Salaries are in the middle, Office is lovely, They want to be a good employer

Cons

Straight in the door and you are left to your own devices as every person is so busy with teams being too small to accommodate proper support. Training is non existent- people have experience they bring with them but you need to give them some guidance on systems etc. Saying 'be pro-active and find the information yourself' is ridiculous as if you do spend any time doing that research and self training, your productivity is called into question. Every new start I know has practically drowned because of this. Hybrid hours so a lot of the time there is no face to face support available and trying to book any time in teams is difficult. They want to be a good employer but are failing due to lack of support leading to many issues with mental health within different teams and absences as a result that adds more work and pressure to the remaining staff. They're focusing too much on winning business and growing the company and not enough on staff and team support. Expected to work beyond core hours and called out for not being a team player for not doing it. People have families. We can't all be working until 10pm every night like some managers do and expect their team to do the same. No overtime payments so this is all at your own cost as the workload is so heavy and systems so bad eveything takes twice as long. Out of hours work is required to meet the targets and deadlines because there aren't enough staff, adequate training or robust systems. Very stressful way of working. I've heard of people working throughout the entire night due to short staff problems and then still working the next day.

Explore other reviews about Isio Group

2.0
Jun 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Good salary and company benefits

Cons

Toxic work environment, working very long hours, lack of support

5.0
May 22, 2026
Recommend
CEO approval
Business Outlook

Pros

I joined the most recent academy opportunity in January 2026 after a career pivot. I was blown away when joining the academy of how good the training/trainers were and I am feeling confident moving into my business as usual team.

Cons

I cant think of any cons to be honest.

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