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Former power house integrator, currently broke and being dragged down by poor leadership - Anonymous employee Iverify Employee Review

1.0
May 8, 2019
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Currently have many openings due to excessive losses, so opportunities to advance are ripe

Cons

Leadership and money are the biggest downfalls here. Iverify at one point held many large national chains, was robust with experienced and seasoned employees, had leadership with experience and was quite a great company to work for. Unfortunately the board of directors hired Jim Fanella as the CEO and he spent about 2 years absolutely tanking the company into the ground. Customers were lost due to poor senior leadership, which led to the company's reputation taking a dive. Jim's philosophy was to run the company like an IT company and had no concept of how to run a security integrator. Poor processes, programs and decisions were rushed and implemented without thought about the greater impact and it continued to drive down the moral and effectiveness of the company. Between 2018 and 2019, many of the elite staff that Iverify employed finally were not able to put up with the turbulence and left for other national integrators. More customers were lost and still the board stood by Jim Fanella. By the time the decision was made to fire Jim Fanella, there was very little left to be saved. Currently leadership is being brought in who again, have no experience in the security industry and with the minds to boost the books to look as cash positive as possible to try to sell. There is a constant issue with credit holds for vendors and 3rd party subcontractors. It leads to an inability to complete basic service/installation work, leaving everyone frustrated, exhausted and unable to complete their daily routines. If you are considering getting into the security industry, this may be a good place short term, but know and accept that at any point, Iverify may not be able to keep their lights on and you may be looking for another job soon.

Explore other reviews about Iverify

5.0
Sep 5, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Iverify has made great progress over the past year. The company is focused on what is important, is investing in new software to automate, and creating efficiencies across the company. There is a strong focus on ensuring our customers receive the best service. They launched a new software called service max that provides better insight and service to our customers who are taken care of by subcontractors who perform service calls at their locations. Communications are excellent from both my direct managers and from senior management. I like the monthly all company meetings and the recognition given to employees. Funny reading some of the other comments on glassdoor. I wonder what company they thought they were working for. Company is not perfect, no company is, however it has moved in the right direction. The passion and purpose across the company is excellent.

Cons

People complaining on glassdoor about things that are not realistic.

1
1.0
Dec 4, 2017
Recommend
CEO approval
Business Outlook

Pros

I think the fridge stays good and cold. Maybe. Other than that, there isn't much at all....and it's very apparent.

Cons

Having to work here. It's funny. They always post in here "oh bring issues up to us right away" or "please tell me more in detail so this can be addressed"......It's nothing more than a smoke show. There's not a single soul that cares about you or what you deal with. Every person in "leadership" is more than aware of the issues, and yet they do ZERO about fixing any of it. At the rate customers are leaving, we won't be around much longer, and that makes me ill to know how hard myself and some others have worked to get this place where it needs to be. Just to see it destroyed by a new CEO that has a hare trigger temper and throws tantrums from time to time. Like all ESERVS being done in 24 hours?? Yeah, good call.... There is no leadership here....and all they'll do is say whatever needs to be said to make their next move sound good. And it'll be done at your expense.

8
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