Pros
Customer oriented. The associates are given the power needed to help the customer in almost all circumstances. The associates are friendly to the customers and in turn to each other. Scheduling can be fairly flexible with enough warning to the supervisor
Cons
Far too much emphasis on credit applications. (No doubt the pressure is applied from GE to JCP Home Office and is transferred level by level down to the associates who are the only ones who can actually contribute). If you desire fairness between men and women, look again. Men are required to wear a shirt and tie every day. Women, however, are allowed to wear "dressy tops"--who decides what's dressy? The communication could be better. The daily, store-wide "morning meetings" are just that-meetings for the morning personnel only. If you don't work at store opening, you don't get to know what's going on that day. But that's fine, the meetings are usually just a manager talking about how important credit cards are.