Makine a difference one customer at a time - Catalog/Customer Service JCPenney Employee Review

5.0
Jan 14, 2010
Recommend
CEO approval
Business Outlook

Pros

jCpenney management was easy to work with. Flexible scheduling allowed me more time with my family

Cons

Some of the customers were not the friendliest to work with. Even though I tried to exhibit the best customer skills possible, sometimes nthing could satisfy them.

Explore other reviews about JCPenney

5.0
Jan 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Laid back work, nice people to work with.

Cons

Sales driven. There doesn't seem to be much training on how they want the cashiers to do their job.

3.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

easy job, slow most of the time, need to be able to find things to do to keep busy

Cons

when its slow you are barely scheduled for hours, need to get credit card applications

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