A good first Job - Retail Sales Associate JCPenney Employee Review

3.0
May 28, 2021
Recommend
CEO approval
Business Outlook

Pros

Overall this is a great place to have as your first job. There's a lot of different departments to work in, and It taught me a lot of good social skills and how to interact with the public. My managers were very flexible with my full time college student schedule, and always gave me an opportunity to step up and have more responsibilities.

Cons

The biggest con I encountered as a sales associate was that the management I had let customers do what they want. They would hound us about rules and policy and tell us not to give anyone anything (discounts, coupons, etc), but then turn around and do it at the slightest problem, which made many regulars come to expect it as special treatment that caused further problems.

Explore other reviews about JCPenney

5.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

good placed to work, good salary

Cons

high workload but you feel appreciated

3.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Salary, associate discount, 401k and DM and other GM support.

Cons

Schedule, lack of inventory, pressure for credit, IT issues

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