Memorable experience - Anonymous employee JCPenney Employee Review

4.0
Nov 19, 2010
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The store location was recently updated which made it look fresh. The employees were easy going and enjoyed talking to each other to make time pass easier. Most of the managers were also really easy going and friendly. My manager worked with my schedule and would give me appropriate hours.

Cons

The extended store closing hours were questionable. The store closed two hours after the mall and clean up lasted two to three hours due to not having enough employees during the evening. Everyone was told that 'everyone would leave at the same time at closing' but it rarely happened. If you had to close a register, you usually walked into a dark parking lot late at night by yourself.

Explore other reviews about JCPenney

5.0
Jan 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Laid back work, nice people to work with.

Cons

Sales driven. There doesn't seem to be much training on how they want the cashiers to do their job.

3.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

easy job, slow most of the time, need to be able to find things to do to keep busy

Cons

when its slow you are barely scheduled for hours, need to get credit card applications

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