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James Cook Languages

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The best place - Anonymous employee James Cook Languages Employee Review

5.0
May 3, 2022
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Best salary and lot of growth

Cons

Working hours are too long

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James Cook Languages Response
4y
Thank you for your positive comments! If there is any issue with your schedule, feel free to contact our coordination team.

Explore other reviews about James Cook Languages

5.0
Sep 29, 2017
Anonymous contractor
Recommend
CEO approval
Business Outlook

Pros

Friendly and professional staff, vast amount of teaching resources, flexible scheduling, and very educational training sessions.

Cons

I have no major cons, but on several occasions I was told I did not submit my time sheets for my classes on time when I had email proof that I had. The issue was always quickly resolved.

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James Cook Languages Response
8y
Thanks for your comments, we are glad you were satisfied working with us. We apologise for the issue with time sheets, as we deal with thousands of them every month, it sometimes happens that there are some oversights. It's good to know that they were resolved quickly.
1.0
Apr 23, 2024
Recommend
CEO approval
Business Outlook

Pros

While the company projects an image of professionalism, the reality often falls short of expectations. However, one advantage of working for JCL is the access they provide to a wide range of books and other teaching resources.

Cons

My experience with JCL was deeply disappointing. Initially, they hired me and assigned me a decent number of classes to teach. However, after teaching for a month or two, they started making excuses to delay payment. To make matters worse, the contract did not specify payment dates. Communication with them was painfully slow and lacked transparency. They frequently provided contradictory information, leaving me to figure out the truth on my own. Despite my relentless efforts, including sending dozens of daily emails and seeking legal advice, obtaining my rightful salary was an uphill battle. JCL was intentionally withholding the payment. To add insult to injury, they promptly fired me after finally receiving my salary. They started to defend themselves and hide their misconduct. My experience with JCL was nothing short of a nightmare. I strongly advise others to avoid wasting their time with such a company.

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James Cook Languages Response
2y
Thank you for your review. We are glad that you were satisfied with the variety of teaching materials we offer to teachers. We believe that it made the preparation for each lesson more effective. However, we are very sorry to hear about your view on the payroll situation. Unfortunately, we are not aware of this problem, the whole situation described here comes as a surprise to us, even as you write, after daily communication from your side (which department did the communication take place with?) All teachers can arrange a meeting (even online) with representatives of the HR department and resolve things directly and quickly. We always try to communicate things openly and transparently. All contracts that teachers sign are always even in English. The contract clearly states the pay date, which we adhere to every month. We have clearly defined processes that we communicate to the teachers when they start, the initial orientation meeting takes 2-3 hours. Still, we would like to thank you for your cooperation and we wish you all the best.
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