Toxic Work Environment - Ops Team JetClosing Employee Review

1.0
Jun 3, 2021
Recommend
CEO approval
Business Outlook

Pros

Free health care at the time, PTO and vacation, parking voucher for HQ, Trinet discounts

Cons

Paid lower than industry standard, lack of manager leadership, lack of support and resources, the ones that actually do their job are not rewarded and have to pick up the slack for those who don't do their job, no annual raises, they only promote those they favor, last but not least people don't answer their phones.

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JetClosing Response
4y
Hello, we are sorry to hear that you had a negative experience working at JetClosing. Reinventing a centuries old industry is not without challenges, and creating a positive and supportive environment throughout the journey is always a top priority. We want, seek and value customer and employee feedback and want to learn more from your experience. If there are more specifics that you’d be willing to share, please reach out to hr@jetclosing.com so we can schedule time to connect.

Explore other reviews about JetClosing

5.0
Mar 18, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great workplace, people, and wlb

Cons

Needs an espresso machine for the office

1.0
Apr 11, 2025
Recommend
CEO approval
Business Outlook

Pros

Amazing incredibly hardworking staff and some leadership who went above and beyond for the company. Props to the VP of Sales for taking on the incredibly challenging task of filling in as the interim CEO to keep the business afloat while the company's service model unraveled due to design flaws and high title officer churn. That was some of the most creative problem solving that I've ever seen in my career.

Cons

The service model didn't work. The lesson here was that you can't apply an assembly line process to title and escrow. Each transaction requires true title expertise and incredible attention to detail, one simple mistake can devastate a transaction.

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