Good team but some challenging times - Client Relationship Manager JobFit Employee Review

Brilliant regional managers who are great to work for

The company recently underwent a very badly executed restructure. Excessively high workloads, toxic and aggressive clients, dysfunctional operational processes and poor communication on changes across the organisation. Below market salary. A lot of reactive management but absolutely no leadership demonstrated by the executive team. Absolutely not worth the toxic stress endured in working in client services or this organisation.

One fantastic state manager that covers WA, Victoria and Tasmania.

The company continues to retain staff members who have multiple complaints regarding bullying behaviour. Expectations for completing medicals are excessively high, with reduced time allocated to fit in more tasks. Clinic leads often work remotely, making them difficult to reach or slow to respond, even during working hours. There is a lack of administrative support, even for basic tasks like booking candidates. Employees frequently face repetitive questions about completed medicals, despite all necessary information being clearly documented.