System could be better - Babysitter Juggle.com Employee Review

2.0
Dec 7, 2024
Recommend
CEO approval
Business Outlook

Pros

You get to apply to your preferred selection of the jobs posted.

Cons

You can’t see your reviews, so there is no incentive to change or improve your care. Parents can cancel last minute and just pay $10, vs sitters just get a 1 star rating which affects their acceptance of jobs. It’s heavy parent focused. Small consideration for sitters.

Explore other reviews about Juggle.com

5.0
May 23, 2023
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

make your own schedule, build relationships with families, network

Cons

payout takes 2-3 business days

4.0
Apr 12, 2012
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Great learning environment -Respect creativity and different perspectives -Amazing growth opportunities -Young, but intelligent, respectful, passionate, and drive team leads and senior leadership -Improved recruiting process (actually taking the time to look at criteria and revamping job descriptions before bringing people on board) -Team Work -Great Facilities -Perks and work-life balance -New benefits and possible 401K coming soon (that's what was communicated anyway) -Great internship program and promotion opportunities -Structure is becoming more clear with new COO -Dr. and hair stylist on site is really beneficial -Team is passionate and believes in the company and success -New HR lead has done a great job so far: better communication of benefits, recruiting, performance reviews, and work-life balance

Cons

-Although Juggle offers lots of perks many employees are having to work 9-10 hour days to get the job done. This has been improving, but there needs to be better communication around what is expected of people from a work hours perspective -Team Leads need to do a better job of communicating goals and giving constructive feedback. There is a lot of positive feedback but for those who are driven we like constructive feedback as well. - The perception that people with families don't work as hard or do as good of a job is an issue here. Not only is it disrespectful to those who do have families, but from what I have heard from senior leadership, having a family has nothing to do with work ethic. Some team leads feel this way and it spreads like a virus. -A few people aren't in the right job -Fast paced environment can cause mistakes unless processes are in place

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