Horrible company. Overworked and underpaid – don't come here looking for a career. You'll probably quit or get laid off. - Anonymous employee JustFoodForDogs Employee Review

1.0
Apr 11, 2022
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Good product and good employee discount. - Everything else is bad! Do yourself a favor and just stay away!

Cons

- Leadership Turnover: In ~3 years, there have been 3 CEOs and 3 CFOs (about to be a 4th, the last one just resigned) - Greedy private equity company/ownership drove the company to the ground. - Overworked and underpaid. When working cross-functionally with different departments, it's always a "I need it now" type environment. No time to learn and digest, it's "do it now" then succeed or fail. - High turnover in all departments. I've met some awesome colleagues, but management has turned them into different people. The high stress, sleep deprivation, and toxic work environment has turned them into irritable people or they just leave the company. I've heard in the accounting department that their accountants last about 3-4 months before quitting. All our departments continue to hire impulsively and we probably don’t have the funds to pay them. On top of that, we laid off a bunch of great people who worked at our retail stores just for them to compete with new applicants for open positions. I have no idea why we did not just hire from our existing employees. Lastly, I just heard we laid off most of the E-Commerce department. Literally, no one is safe, and I’m scared that I will be next! If you want the anxiety of being unemployed, join this company. - No company culture. I get we're in a pandemic, but if you like company events or get-togethers, this company doesn't have it. HR and C-suite need to get creative! My partner's company encourages to hop on Zoom and have drinks to catch up with coworkers at 4PM once in a while just to take a break from work. Maybe get the CEO to email everyone to have a company party or even just a company lunch and actually show up and acknowledge your employees. Small gestures like this will give confidence in your employees that you at least care or let them know you understand they are working hard. One last thing, the office is ugly and probably the worst office space I ever worked in. The bathrooms are small and disgusting. There is always urine on the floor. Please hire a maintenance company or a custodian team to clean throughout the day. - No work-life balance: expect requests and emails that come late at night or on the weekends. If you're looking for a 9-6PM type job, this is not the place. People at this company have no respect for your personal time or when you are on vacation. Don't also be surprised if you work during the holiday season. - If you're looking for a long-term career, don't come to this company. This place is held up by a bunch of band-aids ready to be replaced by new band-aids. C-suite is a revolving door so the guidance and direction of the company will never be clear.

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JustFoodForDogs Response
3y
Hello and thank you for your immersive feedback. We have read your concerns and we will take them into great consideration as you had a negative experience while working for us. Our company is continuously growing and changing and will take your Cons into consideration as we go through these changes. We value your honesty and transparency in your review and we would like you to know that our team is in the process of developing our leaders to be the best they can be. We would also like to offer you a chance to contact us via email if you would like to discuss further your negative experience. Please do not hesitate to contact us at peopleoperations@justfoodfordogs.com.

Explore other reviews about JustFoodForDogs

5.0
Sep 10, 2025
Recommend
CEO approval
Business Outlook

Pros

Great team, best manager/HR team, Great Benefits, Great work/balance.

Cons

I haven't experienced any cons yet, but it would be nice to get to know other people from other teams. AP and Customer service are the only teams that choose to work in office, So some company mixers would be helpful in my opinion to put a face on who I'm emailing regarding work.

1.0
Apr 25, 2026
Recommend
CEO approval
Business Outlook

Pros

The discount was pretty good

Cons

Its mention by some many comments before that why waste time typing it all out. Just highlight senior management not lifting a finger to help their employees with the subordinates getting others fired for their mistakes. Or doing anything but running everyone ragged till their burnt out an complain they are a crappy employee. All you have to do is ready comments about the company ANYWHERE, or just Google the name with 'lawsuits'and enough said... though if the higher ups do get the crappy together could still save the company before they run it into the ground.

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