Save your mental health - ISR- Inside Sales Representative Keeper Security Employee Review

1.0
Jul 9, 2024
Recommend
CEO approval
Business Outlook

Pros

1. I really liked my manager. And the office is cool. 2. Some of the people are really good folks.

Cons

1. The aggressive behavior from senior leaders is bloody crazy. The other departments turn a blind eye to it but everyone knows how toxic the sales side is, and how difficult the leaders personalities are to figure out. Some of them are so normal and friendly and others one are condescending and gossipy. The CSM leaders and the newer US sales manager especially. It's like high school. And none of them have authority. The CEO runs them and i heard the ones who have disagreed with him get sacked pretty quickly. 2. This company is not for women. Unless you're in Marketing. Ask the women in sales or accounting or HR. Or leadership, there's not many of those. The C-levels makes comments on women's looks on all company-wide calls and you can tell by the looks on the womens' faces that it's uncomfortable. I think there are 2 female sales leaders in the whole place and I can't imagine how bad it must be for them. One of them is very quiet and has a tiny team and the other one has been here for years. Not sure how she's survived so long except she gets a lot of awards and stuff on LinkedIn so she's probably just good PR? 3. God help you if ever dare to disagree with the CEO or CTO. They say they operate "flat" but that's completely untrue. They get annoyed if a sales rep comes to them with questions and immediately tell you to "ask your leader." But you get in trouble if you don't ask for the CEO and CTO to join all your sales calls. It changes all the time. The CEO is erratic and gets mad when employees don't work on night and weekends. There is no reason why everyone should be under so much stress and fear. The CEO is unnecessarily causing psychological and emotional harm to his employees because he thinks that will make people work harder. People are worried every day about getting fired. 4. These types of reviews make them sooooo angry. Because they are right? They yell at everyone to do better and tell pointless stories over and over but the company is performing really good. Why don't they ever talk about that? It's always pessimistic and telling sellers they're lazy and expendable and replaceable. Great culture. Oh wait, there is no culture. No company kick offs or incentives or contests or presidents clubs. You'd think the company was doing poorly based on the constant criticism and panicked mentality. 5. I herd all the leaders have stocks in the company but none of them ever seem to make it here long enough to do anything with it. Is this on purpose? Probably but idk. Doesn't seem like the CEO has any interest in selling because he's a totally control freak "genius" so the stock is probably worthless. 6. Constant firings, even of Senior leaders, I feel bad for them. It's a culture of favouritism. And if you fall out of favour, you're clipped and then the remaining leaders slam those people in all company meetings after they're gone. It's so off putting. There's definitely no career path, they only promote people the CEO likes, and it's always in the US, and just because someone is good at selling doesn't mean they know how to be a manager. 7. They encourage you to use your Holiday time but don't be fooled. If your response time is less than an hour, you'll hear about it. Even during your sickness time. Doesn't matter if you took time off or not. They don't recognize some bank or national holidays either. And the maternity and paternity leave? An absolute disgrace. Especially in the states! 8. Don't even think about having interests outside of work but if you do, make sure no one knows about it. They'll find a reason to fire you. The CEO can be in a band???? but no one else can have any side projects or interests. 9. There is no "culture." Sales contests get mentioned but they only do them when they're desperate. And we're expected to be SO grateful for it. No Presidents club or any team get-togethers unless a leader does one off the books. So dodgy. I liked my manager a lot but it was clear he had NO say over things. It was all about what the CEO wanted. 10. The systems. They use Salesforce but no one is an admin. The reporting is all bullocks and the one admin we had who was good still gets bashed all the time. I'm fairly suspicious that I was never paid correctly. 11. Don't bother. Save your sanity. They change policies every month, change quotas midway through a year (if you did too well, they raise your quota), and fire people constantly for no reason. Bloody awful.

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Keeper Security Response
1y
The contents of this review are simply inaccurate. Our diverse and high-performing leadership team strives for transparency and open communication. We are committed to ensuring that all team members feel heard and valued. We encourage employees to approach our leaders or HR directly with concerns, and are open to any constructive feedback that helps improve our collective effectiveness.

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5.0
Jun 19, 2026
Recommend
CEO approval
Business Outlook

Pros

I’m loving the entrepreneurial environment !

Cons

Not much to complain about. If you’re not used to entrepreneurial, fluid environments, it will not be for you.

1.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

The team members were one of the best parts of working here. They were knowledgeable, supportive, and always willing to help each other. Many of my coworkers genuinely cared about doing great work and creating a positive experience for customers.

Cons

Unfortunately, the work environment created by management was the complete opposite. There was a lack of professionalism, poor communication, and inconsistent leadership. Managers often created unnecessary stress rather than supporting employees, and concerns raised by staff were frequently ignored. I also witnessed and experienced behavior that felt intimidating and, at times, crossed the line into harassment. Instead of addressing these issues, management often dismissed them or failed to take appropriate action. This created a toxic culture where employees felt uncomfortable speaking up and morale suffered.

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