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      Keeper Security

      Engaged Employer

      Keeper Security reviews

      Shady HR Practices - Anonymous employee Keeper Security Employee Review

      1.0
      Aug 26, 2025
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Appreciated the colleagues on my immediate team. The team environment was collaborative, knowledgeable, and overall a strong place to grow skills.

      Cons

      Where I had concerns was with upper management and some HR practices. Leadership often lacked transparency and consistency, which affected overall trust. More importantly, the company requested and used a consumer report during an internal process without my authorization. Under the Fair Credit Reporting Act (FCRA), employers are required to obtain written consent before pulling a consumer report. In my case, this step did not occur, which I found troubling and not aligned with best HR practices. While my team experience was positive, the lack of adherence to proper compliance standards and leadership issues left me with a negative impression.

      avatar
      Keeper Security Response
      9mo
      We appreciate you recognizing the strengths of your immediate team and the collaborative environment you experienced at Keeper. We also want to directly address your concern: Keeper strictly follows all FCRA requirements and never obtains or uses a consumer report without proper written authorization. We understand that transparency and trust are important, and we continue to invest in leadership development and clear communication to support our employees. We value the contributions of every team member and remain committed to fostering a respectful, compliant, and supportive workplace.

      Explore other reviews about Keeper Security

      5.0
      Jun 19, 2026
      Specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      I’m loving the entrepreneurial environment !

      Cons

      Not much to complain about. If you’re not used to entrepreneurial, fluid environments, it will not be for you.

      1.0
      Jul 2, 2026
      Consumer support specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      The team members were one of the best parts of working here. They were knowledgeable, supportive, and always willing to help each other. Many of my coworkers genuinely cared about doing great work and creating a positive experience for customers.

      Cons

      Unfortunately, the work environment created by management was the complete opposite. There was a lack of professionalism, poor communication, and inconsistent leadership. Managers often created unnecessary stress rather than supporting employees, and concerns raised by staff were frequently ignored. I also witnessed and experienced behavior that felt intimidating and, at times, crossed the line into harassment. Instead of addressing these issues, management often dismissed them or failed to take appropriate action. This created a toxic culture where employees felt uncomfortable speaking up and morale suffered.

      5
      avatar
      Keeper Security Response
      20h
      We’re glad to hear that you had a positive experience with your teammates and recognized the care, knowledge and support they bring to their work and to our customers. We are disappointed to read your characterization of our workplace and management culture. We take any concern involving professionalism, respect or workplace conduct seriously, but we also want to be clear that the description shared here does not reflect the standards we set for our leaders or the culture we work hard to maintain. Allegations of harassment are serious, and we do not believe public review platforms are the appropriate place to fully assess or resolve such claims. Our company has established channels for employees to report concerns, and we encourage those channels to be used so matters can be investigated fairly, confidentially and with appropriate care. We remain committed to a workplace built on accountability, professionalism, respect, and support. We will continue investing in leadership development, clear communication and employee resources.
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