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      Kennedys

      Engaged Employer

      Kennedys reviews

      Awful - avoid - Service Delivery Manager Kennedys Employee Review

      1.0
      Jan 26, 2022
      Service delivery manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Not many, if I'm honest. Some of the IT team are lovely.

      Cons

      Please prepare yourself for expectations to be WAY beyond the initial job description, the actual job spec and what you're told during the lackadaisical approach to bringing you up to speed. Leadership (namely Service Operations) live in cloud cuckoo land and expect you to have every aspect of the company, it's culture, it's inner working and who's who to be nailed within 3 months. Also expect to be ringfenced from the business leadership - there's clearly some major issues going on within IT and the perception of the systems. The complaints are endless and they're all met with lip service and dead air.

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      5.0
      Jun 19, 2025
      Support staff
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Amazing office manager - Amazing colleagues who help and stay long late when needed - Attorneys are great to with for and are very helpful

      Cons

      - Bathrooms, especially those in female restroom, could use more soap. Otherwise, amazing place to work and no cons.

      4.0
      May 27, 2026
      Associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Your experience in Defense group is highly dependent on who your managing partner is. Good work-life balance. Manageable case load. Fellow associates generally nice and willing to help. Secondment program allows you to take a week long work trip to another Kennedys office anywhere in the globe and learn about foreign legal system. Depending on your team, you can handle some really interesting cases that even go outside of ID realm.

      Cons

      Support staff sucks. Management doesn't want to invest in support staff. Pay is not the best. NY firm is a bit siloed. Its still ID work so it can get miserable at times. Sometimes firm culture can be a bit catty - lots of people talking behind your back and you gotta watch what you say to certain folks.

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