good if you have a good team - Residential Support Worker Keys Group Employee Review

Helping support vulnerable children and enriching their lives.

Long hours, toxic management, expected to come in to work during days off for team meetings & “training” regularly. Management try to emotionally blackmail staff to pick up overtime and again are passive aggressive when you’re unable to. Incidents with the children are routine and staff welfare is non existent. Hours are extremely long and you will spend 48 hours in work (including a sleep in) which is often broken and disrupted. This was something that was not made aware to me during interview.

Good hourly rate and excellent colleagues.

No sick pay. Inexperienced and incapable management. Initially you will be sent to work in houses up to 2 hours away. Training is a bit hit and miss. A very stressful job.