Nice colleagues but pay isn't competitive - Customer Success Manager (CSM) Kibo Software Employee Review

3.0
Apr 30, 2026
Recommend
CEO approval
Business Outlook

Pros

People are nice and easy to work with. They are very productive and helpful.

Cons

Not good pay for the position compared to other companies.

Explore other reviews about Kibo Software

5.0
Mar 31, 2026
Recommend
CEO approval
Business Outlook

Pros

Good company culture Place to grow

Cons

Nothing much good place to learn and grow

2.0
Dec 9, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The pay is good, the product is genuinely solid-ish, and the day to day work can be flexible when things are running smoothly. There is enough autonomy to get things done without micromanagement, and the work itself has potential if the right people are steering the ship.

Cons

Leadership is not great. Communication is inconsistent, priorities shift without much explanation, and decisions often feel reactive rather than thoughtful. There’s a noticeable gap between what leadership says they want and how they actually operate. This makes it harder than it should be to do good work or plan ahead.

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