Ripped off customers and their own employees! - Help Desk Technician Korcomptenz Employee Review

1.0
Sep 1, 2017
Recommend
CEO approval
Business Outlook

Pros

Most techs knew how to fix Windows

Cons

No overtime pay, expected to work 24x7, horrible culture

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Korcomptenz Response
8y
Updated response dated Feb 28,2022 Hello: I hope you are doing well and are keeping safe. I was reviewing our Glassdoor site and came across your message again. I would like to you review our current website since we did a recent brand refresh. Also your comments below had been reviewed and I would like to submit that even though we think what you mentioned is not true, I think you have commented like this because of the experience you had. I think as a company we should pay heed to this. We have been continually trying to reorient ourselves. Even during the challenging times of COVID we were faced with some of our toughest challenges but as a company we pulled through united, together as one company. I would love to chat with you whenever you feel comfortable to connect with me and talk about your experience. Thanks again, Prakash Anthony Hello Associate: I just reviewed your post and would like to connect with you and understand which location you worked and why you where not paid for what is due to you. There is no Help Desk Technician in US or India who has left our organization almost for 3 years + as I remember. The current average years our Help Desk Team has worked for is 4.6 years. I sincerely like to address the issue you have if you can connect with me and what is due to you should be paid. There is also a comment that we have ripped of customers. Some of our largest customers in US have been with us for more than 10 years and they believe in our fairness as well as customer service. If you are from some other group, then certainly I would like to connect with you and review your comments in more detail. Looking forward to connect with you. Warm regards, Prakash Anthony CEO & C0-Founder One more update: Hello, One more update for you, we have been constantly improving our processes. We were recently approved as Great place to work. Look forward to connecting with you soon.

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5.0
Jun 11, 2025
Recommend
CEO approval
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Pros

Did my internship there and truly grateful for the experience.

Cons

Nice company and grateful for the experience.

1.0
Sep 21, 2015
Recommend
CEO approval
Business Outlook

Pros

I can not think of anything positive to say about my experience with Korcomptenz.

Cons

Its Just another body shop where the administration has little knowledge of recognizing the values of the employees they hire. treating employees like slaves. creepy and greedy bosses. poor administration. Would not recommend anyone.

2
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Korcomptenz Response
8y
Updated Email - Feb 28,2022 Hello, I hope you are doing fine. I wanted to update you that we recently did a brand refresh and our new website, social media pages etc are updated. Request you to please have a look at our website www.korcomptenz.com. If you like I would like to have a 15 min meeting with you to update you of the progress we have made after 2015. Please connect with me when you get a chance. And again I thank you for feedback. Its folks like you who contribute to our improvement. Today we are around 200 associates based out of India, Dubai, Canada and USA. More when we chat. please do contact me on 973-727-5691 (its my whatsapp no). Warm regards, Prakash Anthony Hello Associate, Thank you for giving your feedback about our organization. I am sorry that you had this bad experience while at Korcomptenz and our Administration was not able to provide you with the best service. Korcomptenz today is a renewed organization with a Mission to Engage our customers, Enable their Business and help Accelerate their results. We have grown from strength to strength and are serving many Dynamics Customers around the globe. I am guessing that you were part of the Dynamics AX team who got trained in AX. Many of them today are doing very well and earning 6 figure salaries and many who joined us are also in USA. I am sure you are also doing very well for yourself in the Dynamics AX world. It would be great to connect with you and find out how you are doing. I am sure at some point we would cross each others path and we hope we can turn back and see how our past has helped our future. Please do drop in a line if you are doing well in life and also professionally. Thanks again and do visit our website at www.korcomptenz.com to find out the latest about us. Warm regards, Prakash Anthony CEO & Co-Founder
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