Pros
-Processes are very streamlined -Associates are very strong, many in fact overqualified -Lots of responsibilities and opportunities to work with very senior employees even at the associate level
Cons
-Everything is about KPI, yet there are tons of non-billable hours that associates need to put in to help support the business. as a result, all-nighters and burnt weekends are common -Middle management not competent. Many middle managers aren't sector-trained and they can get away with it thanks to associates pulling extra weight to support and explain things that frankly management should be teaching associates, not the other way around, which under time pressures (which is all the time) can be excruciating. -Middle management also tries to organise a lot of social activities but no associate wants to spend whatever limited free time they have left attending these. -Which brings me to my next point, time pressures. Seems the company is perennially understaffed and not enough care to staff until lots of people leave at once. Management constantly overpromises to clients and expects associates to deal with it -Be prepared not to have work-life balance. Management will call and heckle you to work OT even if you are sick or on leave -Management does not reward associates who do a lot of hard work for them even at the end of 3 years of burnt weekends and long hours. It's tragic to see talented and smart people who sacrificed so much time and effort leave