Good experience but not long term - Lettings Negotiator LRG Employee Review

3.0
Nov 6, 2025
Recommend
CEO approval
Business Outlook

Pros

- good staff incentives - good team - company car

Cons

- low salary and unachievable targets - they care too much about the numbers and not their staff - run down/dirty office environment - very minimal to no progression - promise lots but no change - not a lot of support/bad training- learnt everything from my colleagues

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LRG Response
5mo
Thank you for taking the time to share your feedback. We are aware of the concerns raised around the Reigate office environment. Whilst Reigate itself is a great town, we continue to manage the in-branch working conditions and, in recent months, have made improvements to the building. The structure of the building does make a full refurbishment more challenging, but this remains something we continue to review. We recognise the importance of balancing performance with the experience of our people and are continuing to review targets, training and support to ensure colleagues feel equipped and supported in their roles. Alongside this, we are developing clear career progression booklets to help colleagues better understand their pathways for growth and development within the business. Feedback such as this is taken seriously and helps shape where we prioritise improvements so thank you again for sharing your experience. Razna – HR Department

Explore other reviews about LRG

5.0
Dec 28, 2023
Recommend
CEO approval
Business Outlook

Pros

It was a good work environment

Cons

Bad work environment for managers

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LRG Response
2y
Thank you for leaving us a 5* review and your feedback around work environment in particular for managers. We would be keen to understand a little more about your comments around this, to hopefully improve and better our offerings to managers. Please email lifeatlrg@lrg.co.uk we look forward to hearing from you! Razna - HR Department
2.0
Apr 27, 2024
Recommend
CEO approval
Business Outlook

Pros

It help me a lot during my student years I was earning

Cons

It took so much time Customer satisfaction was the thing

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LRG Response
1y
Thanks for sharing your feedback, we're glad to hear your employment with LRG supported you through your student years, however are disappointed to hear that you felt our customer satisfaction did not score well. Our Google Reviews as an organisation is at 4.5 stars out of 5 which is something we pride ourselves on. Albeit, we are always looking to improve our customer satisfaction and have recently been accredited by the institute of Customer Service, which will help maintain and enhance service standards. Thanks again for your review. Razna - HR Department
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