Awful - Anonymous employee LRG Employee Review

1.0
Oct 22, 2016
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Easy process to get the job, no application form to fill in

Cons

Pay lower than other national high street brands. Limited training to staff. They do offer some but it is the bare minimum. They do not invest in their staff, so have a high turnover as once juniors have got to a certain level they leave and the whole process starts again. This annoys landlord customers because of the lack of continuity. Mind numbing old school senior managers, narrow minded and not very forward thinking.

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LRG Response
8y
Thank you for your review, your feedback has been noted. We would like to assure you that our new dedicated Talent team are specifically tasked with finding the right people for the right job at all levels which is a huge benefit to our recruitment process and in house training. We thank you for taking the time to review and wish you all the best in your future career.

Explore other reviews about LRG

5.0
Dec 28, 2023
Recommend
CEO approval
Business Outlook

Pros

It was a good work environment

Cons

Bad work environment for managers

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LRG Response
2y
Thank you for leaving us a 5* review and your feedback around work environment in particular for managers. We would be keen to understand a little more about your comments around this, to hopefully improve and better our offerings to managers. Please email lifeatlrg@lrg.co.uk we look forward to hearing from you! Razna - HR Department
2.0
Apr 27, 2024
Recommend
CEO approval
Business Outlook

Pros

It help me a lot during my student years I was earning

Cons

It took so much time Customer satisfaction was the thing

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LRG Response
1y
Thanks for sharing your feedback, we're glad to hear your employment with LRG supported you through your student years, however are disappointed to hear that you felt our customer satisfaction did not score well. Our Google Reviews as an organisation is at 4.5 stars out of 5 which is something we pride ourselves on. Albeit, we are always looking to improve our customer satisfaction and have recently been accredited by the institute of Customer Service, which will help maintain and enhance service standards. Thanks again for your review. Razna - HR Department
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