Everything you expect from a good employer - Customer Care Associate LRG Employee Review

5.0
Jun 30, 2023
Recommend
CEO approval
Business Outlook

Pros

Plenty of training opportunities to help improve yourself

Cons

The working day could be shorter by half an hour

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LRG Response
2y
Thank you for taking the time to share your feedback about your experience at our company. We appreciate hearing both the positive aspects and areas for improvement. We're glad to hear that you find plenty of training opportunities as we believe in continuous growth and development and we strive to provide a supportive environment for learning and professional advancement. Regarding your suggestion for a shorter working day, we understand the importance of work-life balance and value your input. We will certainly take your suggestion into consideration as we continually evaluate and refine our policies to better meet the needs of our employees. Once again, we thank you for sharing your thoughts, and we're committed to making our workplace even better based on feedback like yours. Razna - HR - Department

Explore other reviews about LRG

5.0
Dec 28, 2023
Recommend
CEO approval
Business Outlook

Pros

It was a good work environment

Cons

Bad work environment for managers

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LRG Response
2y
Thank you for leaving us a 5* review and your feedback around work environment in particular for managers. We would be keen to understand a little more about your comments around this, to hopefully improve and better our offerings to managers. Please email lifeatlrg@lrg.co.uk we look forward to hearing from you! Razna - HR Department
2.0
Apr 27, 2024
Recommend
CEO approval
Business Outlook

Pros

It help me a lot during my student years I was earning

Cons

It took so much time Customer satisfaction was the thing

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LRG Response
1y
Thanks for sharing your feedback, we're glad to hear your employment with LRG supported you through your student years, however are disappointed to hear that you felt our customer satisfaction did not score well. Our Google Reviews as an organisation is at 4.5 stars out of 5 which is something we pride ourselves on. Albeit, we are always looking to improve our customer satisfaction and have recently been accredited by the institute of Customer Service, which will help maintain and enhance service standards. Thanks again for your review. Razna - HR Department
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