Worst Company to work - Customer Service Representative LRG Employee Review

1.0
Jan 17, 2024
Recommend
CEO approval
Business Outlook

Pros

Work is easy to do

Cons

- Worst management - Low pay - They treat each and everyone different - Micro management is something the worst they do - Hive team is the worst team to work - Hive manager treats everyone different - They never trust employees - No multilingual culture/ no professional culture

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LRG Response
2y
Thank you for taking the time to share your feedback with us. We are disappointed to hear about your experience at The Hive. We take your concerns seriously. Our Group HR Manager, Rebecca Jenkins, would like to learn more about your experience and suggestions for improvement and would appreciate it if you could reach out to her directly at rjenkins@lrg.co.uk to discuss your concerns in more detail. Thank you again for bringing this to our attention, and we look forward to understanding your perspective better. Razna – HR Department

Explore other reviews about LRG

5.0
Dec 28, 2023
Recommend
CEO approval
Business Outlook

Pros

It was a good work environment

Cons

Bad work environment for managers

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LRG Response
2y
Thank you for leaving us a 5* review and your feedback around work environment in particular for managers. We would be keen to understand a little more about your comments around this, to hopefully improve and better our offerings to managers. Please email lifeatlrg@lrg.co.uk we look forward to hearing from you! Razna - HR Department
2.0
Apr 27, 2024
Recommend
CEO approval
Business Outlook

Pros

It help me a lot during my student years I was earning

Cons

It took so much time Customer satisfaction was the thing

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LRG Response
1y
Thanks for sharing your feedback, we're glad to hear your employment with LRG supported you through your student years, however are disappointed to hear that you felt our customer satisfaction did not score well. Our Google Reviews as an organisation is at 4.5 stars out of 5 which is something we pride ourselves on. Albeit, we are always looking to improve our customer satisfaction and have recently been accredited by the institute of Customer Service, which will help maintain and enhance service standards. Thanks again for your review. Razna - HR Department
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