Dreadful - Anonymous employee LRG Employee Review

1.0
May 2, 2024
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Individual office staff are lovely

Cons

Pay is awful, earning minimum wage with monthly top ups to get there, no incentive to do well with commission as they move the goal posts with ‘annual’ pay reviews. Understaffed due to many leaving because of the toxic culture from senior management with no real support at all. I used to love my job but can’t wait to leave.

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LRG Response
1y
Thank you for your feedback. We're so sorry to hear about your experience. We'd appreciate the opportunity to discuss your concerns further. Please feel free to reach out to our Group HR Manager, Simon Rose, via email for a confidential conversation, srose@lrg.co.uk. Thanks again, Razna - HR Department

Explore other reviews about LRG

5.0
Dec 28, 2023
Recommend
CEO approval
Business Outlook

Pros

It was a good work environment

Cons

Bad work environment for managers

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LRG Response
2y
Thank you for leaving us a 5* review and your feedback around work environment in particular for managers. We would be keen to understand a little more about your comments around this, to hopefully improve and better our offerings to managers. Please email lifeatlrg@lrg.co.uk we look forward to hearing from you! Razna - HR Department
2.0
Apr 27, 2024
Recommend
CEO approval
Business Outlook

Pros

It help me a lot during my student years I was earning

Cons

It took so much time Customer satisfaction was the thing

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LRG Response
1y
Thanks for sharing your feedback, we're glad to hear your employment with LRG supported you through your student years, however are disappointed to hear that you felt our customer satisfaction did not score well. Our Google Reviews as an organisation is at 4.5 stars out of 5 which is something we pride ourselves on. Albeit, we are always looking to improve our customer satisfaction and have recently been accredited by the institute of Customer Service, which will help maintain and enhance service standards. Thanks again for your review. Razna - HR Department
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