Disappointing - Associate LUXASIA Employee Review

1.0
Jan 19, 2020
Recommend
CEO approval
Business Outlook

Pros

- Quarterly allowance to purchase products for personal use (IUP) - Flexi time - Work from home (depending on your manager)

Cons

- They talk highly about their values, but they don't really act on it. - Management has been talking about LX21 and transformation and being the number one "omni-channel" platform, but they don't want to invest on bigger things. They want to see profit first before investing on something - Company is afraid to take risks, and would rather stick to their comfort zone (which is distribution) - No structure, no one knows how to actually run the place that's why employees who are ACTUALLY good end up resigning - Whenever they come up with an idea, there's no proper planning. Neither mid-term or long-term plans - Management has not shown any willingness to explore outside of what they know or outside of what they are comfortable with - Everyone is over worked - Omni-channel presence is not as great as what they make it seem. Again, there's no proper planning on both retail & ecommerce.

Explore other reviews about LUXASIA

3.0
Apr 4, 2026
Recommend
CEO approval
Business Outlook

Pros

- Flexible hour - complimentary good claim (lots of luxury brands to pick) - not as much office politic issue as I expected

Cons

Bad leadership- always guilt trip & gaslight employees. No sense of empathy and living with #oneteam slogan when there’s a problem but when there’s an issue, you’re by your own. No proper measurement in KPI- performance. In KPI review, you will never be able to achieve far exceeded, because you need to be “above & beyond” to pick this. When you asked the manager on how to achieve it, the respond was I don’t know either. Not sure if this a pro or con, you’ll need to do EVERYTHING by yourself. With that, you’re able to learn so much but never good at one thing. They always encourage you to speak up but when you raise a problem, you’re either being ignored or being the caused of the problem for bringing up a problem Company is not fluid enough, if you’re looking into changing a different team/ department, just forget about it. However, management is able to move you to diff rent team/ department just because of “company restructure”

3
2.0
Jan 18, 2026
Recommend
CEO approval
Business Outlook

Pros

- I’ve attended team building events at this company, and this one genuinely felt different in a very positive way. Unlike previous ones, this event was clearly arranged with the intention of actually doing something for the team, rather than just ticking a box or going for the cheapest possible option. - The trainers were great, engaging, and well-prepared. The activities were fun, well-paced, and thoughtfully structured so people stayed involved without feeling forced. Having nice food available throughout the day was also a big plus and made the whole experience more enjoyable.

Cons

- This stood in sharp contrast to a previous team building event that was bad from start to finish. There were no meaningful activities, the atmosphere felt uncomfortable and forced, and the overall messaging came across more like an attempt at “brainwashing” than genuine team engagement. We hated every second of that one. - This time, however, the difference in leadership and organization was very noticeable. It was clear that this team building was led with care and intention. Special credit to the CFO for leading this initiative and to some members of the T&E team (not same people as previous team building as seen) who were very hands-on and did a great job supporting the organization throughout the event.

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