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      Lantern

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      Lantern reviews

      High Turnover - Customer Care Advocate Lantern Employee Review

      2.0
      Feb 16, 2026
      Customer care advocate
      Recommend
      CEO approval
      Business Outlook

      Pros

      building friendships, free snacks/coffee, parking reimbursement

      Cons

      little to no growth, pay increase is low, remote work rare

      Explore other reviews about Lantern

      5.0
      Dec 21, 2025
      Marketing manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good work good company, worthwhile mission

      Cons

      Less people, people have multiple roles in one

      1
      2.0
      Jun 8, 2026
      Care advocate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great coworkers and direct supervisors

      Cons

      Corporate has unrealistic expectations for care advocates. This company is supposed to help people but they drive sales and don’t care about the sympathy or humanity aspect. Corporate doesn’t care about the employees in the call center.

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