Empathetic staff hindered by toxic leadership - Director Lantern Employee Review

1.0
May 18, 2026
Recommend
CEO approval
Business Outlook

Pros

People working are empathetic and trying to make a change in healthcare system

Cons

stay away - way too many to list. from CEO to leadership to current change in focus is all toxic

Explore other reviews about Lantern

5.0
Dec 21, 2025
Recommend
CEO approval
Business Outlook

Pros

Good work good company, worthwhile mission

Cons

Less people, people have multiple roles in one

1
2.0
Jun 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Great coworkers and direct supervisors

Cons

Corporate has unrealistic expectations for care advocates. This company is supposed to help people but they drive sales and don’t care about the sympathy or humanity aspect. Corporate doesn’t care about the employees in the call center.

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