Lantern - The pillars of light have burnt out - Engineering Lantern Employee Review

1.0
Apr 22, 2025
Recommend
CEO approval
Business Outlook

Pros

The 401(k) matchings are good if you get past the six-month mark.

Cons

There are many reasons to avoid Lantern. To kick things off, the benefits should be the easiest perk to attract talent, especially for a company that still claims startup status after 14 years, yet they are subpar. The health plans are only slightly better than the exchanges when one considers the 5 figure in-network out of pocket maximums. PTO is light and has a concerning catch - you will forfeit unused PTO unless state law requires such a payout. Thus, if you wish to join Lantern, you may wish to review your state's laws on PTO payouts on separation. However, the worst part of working in Technology at Lantern is the CIO. The CIO has clear favorites and believes that tenure is everything. There were serious problems with execution of product roadmaps and creating a high performing organization, mainly because of the previous sentence. Many people were not bought into the mission, just putting in their 8 hours and going home. This includes people from very junior to very senior in Technology. If the CIO liked them, and if they had been there for many years, lack of performance was fine. Others would be thrown under the bus. Then there were people across multiple departments, including non-Technology departments, that tried to help. They identified weaknesses concerning processes and people, providing recommendations on how to move forward and making some changes to move things forward. Unfortunately, the CIO is unable to identify talent, having too many biases and believing people with ambition had little to no talent. Thus, rather than take advantage of that wise cross-functional counsel to improve the organization, he blamed those very people that were trying to help for his past failures, and he worked with HR to exit them. The right people are gone, many of the wrong people are still there, some people are very hard workers and getting used, and he takes no accountability for failed projects and even failed programs. If you join his organization, well, actually, you shouldn't.

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Lantern Response
1y
Thank you for taking the time to share your feedback. Since your departure, Lantern has made several changes, including transitioning from a CIO-led structure to new technology leadership. We recently welcomed a new CTO who is focused on building a collaborative, high-performing team. Additionally, we’ve updated our PTO policy for exempt employees to a flexible time off model, aimed at offering greater autonomy and balance. We remain committed to evolving our culture and operations to better support our people and our mission. We appreciate your contributions during your time with us and wish you the best in your next chapter. Thank you for your feedback. Meredith Fish SVP, People Team

Explore other reviews about Lantern

5.0
Dec 21, 2025
Recommend
CEO approval
Business Outlook

Pros

Good work good company, worthwhile mission

Cons

Less people, people have multiple roles in one

1
2.0
Feb 11, 2026
Recommend
CEO approval
Business Outlook

Pros

• The mission is genuinely compelling and the product has potential to help members • Many talented, experienced people who care about quality and outcomes • Opportunities to move fast and learn quickly • Significant room to improve the brand and member experience if the organization commits to it

Cons

• Executive leadership sets the tone, and the culture reflects it. • Expectations are often high, but priorities and direction change frequently, creating unnecessary stress and rework. • Limited trust in the experts being hired. • Strategic thinking is not valued in practice. Leadership seems to want more hands to execute, not partners who can shape direction. • Brand is inconsistent and fragmented. Brand audits and leadership interviews were conducted, but the insights don’t translate into a clear, differentiated, member-first brand system. • The member experience feels disconnected across touchpoints. The mobile app, web portal, and website don’t align in messaging, voice, or visual design, which weakens trust and cohesion. • The organization operates reactively. Work is often driven by the latest urgent request rather than a strategic plan, making it hard to build sustained momentum.

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