Pros
Pros There are only two pros to working here. 1. Co-workers are warm, intelligent and friendly. 2. Depending on the position you are in, you can get away with a lot (such as spending an hour outside without anyone noticing you're gone).
Cons
Have not had enough emotional abuse in your life? Come on down to University Language Services or Accredited Language Services or Legal Language Services or whatever they're called. The disaster show starts at the very top with the CEO. Despite his Ivy League education, he is a socially awkward man with zero interpersonal skills and a bi-polar personality. One day he's happy, one day he's looking for any excuse to fire people. His tactics include tip toeing so you do not hear him coming, standing behind you and looking at your computer and asking asinine questions that he pays managers and supervisors to answer, but who are equally inept and useless due to the low pay and lack of motivation. He is also supposed to be very educated, yet farts and burps his way down the hallways without so much as an excuse me. He insults people and humiliates them in public and has done this to managers and supervisors in front of their subordinates. He has no concept of what compassion, professionalism and dignity are. He also stands between cubicles out of sight and eavesdrops on conversations. He also stands outside of the lunch room to listen in. Then there are the funny "jokes" that he makes that are incredibly awkward and NOT funny. His "jokes" are completely inappropriate given that he does not have that type of relationship with any of his employees. His business sense is also not all there. He wants to pay you less to do more and I pity the fool who lists all of their skills because they WILL be exploited and they WILL NOT be paid. He also seeks to be globally competitive, but his computers are from the year 2000 and so is all of his software. He apparently did not learn about investment or that time is money at Columbia. On top of it all, you also have to deal with uneducated managers who can't even spell or write a professional email. Managers who sit around all day and do not train employees, but when something goes wrong they're always ready to point the finger at the lower employees. It is incredibly frustrating to work for people who are less professional, communicative and intelligent than you and who are asking you for solutions instead of providing them. If you are looking to be the smartest person in a company with no real power then welcome aboard. The bottom line is that the pay is very low, the work load is high and on top of no benefits and lack of opportunities to move up (and get a raise) you are treated like disposable human garbage by upper management. If you are desperate, by all means come laugh at the ridiculousness of it all, but if you cannot afford the trauma and the anxiety of people constantly tracking you and playing the blame game then I suggest you look elsewhere and save yourself the psychiatrist fees. P.S. Their turnover rate is like 5000% percent. The least amount of time someone has stayed on their first day is 2 HOURS. This tells you how UNBEARABLE this place is. I beg you to do yourself a favor and go work at McDonald's. I hear they're paying $15 an hour and that's more than these cheapos pay.