Company doesn't care about their employees - Customer Service Representative/Inside Sales Lightera Employee Review

4.0
Oct 28, 2013
Recommend
CEO approval
Business Outlook

Pros

Direct managers will fight for you, pay is good, benefits are good, bonuses are good when you get them

Cons

Corp. doesn't care about how hard the employees are worked. They down-size and then don't allow managers to hire so work is continuously being put on top of employees that already have more on their plate than they can handle. They lay off and then will not provide an explanation as to why you were the person let go.

Explore other reviews about Lightera

5.0
Sep 20, 2025
Anonymous intern
Recommend
CEO approval
Business Outlook

Pros

-Learned some new skills -Worked with a supportive team

Cons

-Typical workplace challenges -Some room for improvement

4.0
Mar 31, 2026
Recommend
CEO approval
Business Outlook

Pros

They have good pay and get bonuses

Cons

Long 12 hours and show a little favoritism

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