Pros
I think they may have finally hit rock bottom so things can only improve.....right??
Cons
Let me summarize the last 4 years since Lineage purchased this location (formerly Millard Refrigerated Services). Step 1. Purchase highly profitable business, come in and pump sunshine up everyones booty about how great Lineage is and how much they are going to improve things. "YEAH Lineage!!" Step 2. Bring in senior managers who have zero refrigerated warehousing experience. Sounds sketchy but we'll go with it. These guys worked on Wall Street surely they're smart? Step 3. Have senior managers start to blame everyone else for their surprising inability to manage a refrigerated warehouse effectively and keep the customers happy. Let this situation drag on faaaaar too long. Step 4. Even though the facility is struggling throw a whole new Lean implementation program into the mix. You know just for fun, see what happens. Step 5. Start pushing out all of the long time middle managers of the facility who helped create the profitable structure. You know because they are clearly the problem. "Get outta here with all your knowledge and ideas that have been proven to work!" Step 6. Finally realize that huge mistakes were made in hiring such underqualified managers. Also realize that all of the experienced managers have left or been fired. Oops! Fire senior managers. Little bit late but can't cry over spilled milk. Step 7. Totally abandon the Lean initiative and just focus on customer satisfaction. Wait, what's that? You say all of the people who actually knew how to run the facility are gone? How did that happen, lol. Step 8. Do what Lineage does best. Throw money at the problem. I'm talking lot's of money folks. Millions. Out of town support, corporate troubleshooters, visual aids, corporate power meetings, you name it. Step 9. Realize that all of your money cannot buy success and deal with the sad fact that customers responsible for most of your profits just gave you the finger and you now have to lay off over 50% of your workforce. Step 10. Bring in big dog regional managers to give a pep talk. Start pumping that sunshine again. "Trust us" they say, lol. Strategize about how you can hide the failures of the largest, most profitable location you had. Maybe buy some more smaller companies? Under no circumstances discuss how and why it all went bad in the matter of 3-4 short years. Step 11. Head back to the brand new shiny corporate office. Maybe catch some waves? I mean.....you deserve it with all those successful business decisions and all ;-)