Pros
- Everyday is different and work is never dull. Constantly working in a variety of situations and learning new skills.
- Collaborated with a fantastic Tier 1 service team.
- Opportunities to work on small to medium scale projects for clients.
Cons
- Payroll was constantly late and incorrect.
- Employer did not send out final paycheck. Employment Standards had to be involved and received paycheck 2 months later.
- CEO does not believe in annual salary reviews. When reviews do occur, no clear structure or evidence is present. Review is entirely based on the CEO's opinions.
- Projects are often rushed with little planning, resulting in ineffective and erroneous work being done.
- CEO at times will ask employees to pay for items that clients need (ie. supplies, hardware, etc). Expenses are reimbursed but can take up to a few months.
- Little room for growth within the company, as Tier 1 employees are expected to deal with issues of all complexity levels (ie. exchange administration, server migration, routing etc).
- Occasionally expected employees to work longer than normal hours without overtime pay. May be requested to work on weekends as well.
- CEO may choose to reduce employee work hours without notice or reason.