both good and bad. - Retention Agent Lithia Employee Review

3.0
May 5, 2019
Recommend
CEO approval
Business Outlook

Pros

friendly team to get along with. good money for what the job is. good benefits, discounts and other offers.

Cons

if you're not in the favourited group, you don't mean anything. it's very 'if you're liked, you're okay' and if you're not then you're penalised by management. often miserable days and atmospheres, very little incentives and seems that if you're not performing at 200% then you're irrelevant. targets and standards are set far too high, and very unrealistic. expected to do 9 different things at the same time, whilst still smiling and making sure you're hitting targets but also making sure you're not failing everything.

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Lithia Response
6y
Thanks for leaving us a review. Sorry to hear you're not enjoying your time with us. We value all our team members so will take your comments on board.

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5.0
Dec 8, 2025
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CEO approval
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Pros

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Cons

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3.0
Jun 2, 2026
Recommend
CEO approval
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Pros

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Cons

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