Great Mission. Frustrating/Toxic Work Environment - Director Local First Employee Review

3.0
Aug 2, 2020
Recommend
CEO approval
Business Outlook

Pros

Great mission of value to the community. Worked with wonderful people. Really did some positive things for the community. I'm really proud of the work I did at Local First Arizona. I think we directly contributed to building a movement in the state to help communities and local businesses. I was also afforded the opportunity to try new things, enhance my skills, and work with some truly amazing people.

Cons

Founder Syndrome. No accountability or structure. Leadership deflects blame. Staff overworked and underpaid. Positive mission, but scattered execution to chase $$$. One of the main reasons I finally left my job was that leadership failed to understand how to implement a basic organizational structure to help the organization grow in a sustainable manner. We had very few systems and structures in place due to "bootstrapping" it for many years. As we became a full-fledged nonprofit organization, leadership made excuses for not wanting to make changes that were so necessary for the ultimate future success of the organization. It was incredibly frustrating and I felt like my input on this matter was never listened to. There are definitely issues of founder syndrome that inhibited any major changes. If you did not have the same behavior or personality style as leadership, then they "othered" you. If you were different in this manner, you were not considered for promotion or advancement in the organization. On a similar note, I heard leadership discuss abilities of some staff members as if they did not have any faith in them to do the jobs they were hired to do. These staff were consistently put down and put in situations to fail without any support until they were ultimately pushed out or fired. Leadership takes things incredibly personally if anyone goes against them. When issues were brought to leadership (particularly related to how we can provide better benefits to staff), most of the time the response was to say that we were "bringing problems without solutions" and the conversation was dismissed. The board of directors is at the whim of the executive director. Board members are only on a "need to know" basis and do not have any real power over the organization. While the organization has a great singular mission, the programming and events got out of control to chase grant and sponsorship dollars with no clear vision, ultimately causing staff to be overworked by being stretched in too many different directions. People often asked... "What does LFA actually do?"

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Local First Response
5y
We greatly appreciate your feedback and contributions as they were most definitely not overlooked. Since your time with the organization, LFA has made significant investments in infrastructure including: 1. Hiring a Director of Operations to improve processes and procedures throughout the entire organization. 2. Developing a long-term strategic plan to ensure all event and program goals are transparent for our team and are directly connected to our mission. 3. Creating an organizational structure, along with technology and tools, to support the goals of each of our program areas and the overall mission of Local First Arizona. 4. Providing professional external coaching and a professional development path for all team members. 5. Identifying solutions to improve employee compensation and benefits packages. 6. Generating and launching integrated communications and marketing plans to more effectively convey the work of our Rural, Sustainability, Food, Membership, and Microenterprise programs while building greater understanding of LFA’s complex work in partnership with communities across Arizona. It has been, and always will be, the case that the Local First Arizona Board of Directors are independently governed. As a 501(c)3, the Executive Director is not afforded a seat on the Board and, therefore, has no oversight in this area.

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