A fine job for terrible people. - Customer Success Localcoin Employee Review

1.0
Nov 25, 2022
Recommend
CEO approval
Business Outlook

Pros

Have you ever thought: “There’s a lot of money to by made scamming people, but how can I get a cut without breaking the law?” Have I got a job for you. Morality aside, this company is pretty mid. WFH, decent benefits, flexible hours, but super stingy with pay/bonuses.

Cons

A prerequisite for working here is being able to buy into the lie that there is a legitimate market for buying crypto with cash, and that all their “customers” aren’t just, at best, criminals (maybe 15% of the time) or scam victims (85% of the time), a lie the “Compliance” team is all to happy to do the bare minimum to perpetuate. Alternatively, if you find yourself working here and can’t do the above, you’ll just need to find a way to sleep at night knowing every dollar you make/spend was stolen from scared elderly people and vulnerable immigrants. Localcoin’s ATMs are an integral part of several scam networks operations, and working here is a great way to get your cut without worrying about legal implications. This company is the quintessential “screw everyone else, I got mine” except it’s just a mediocre job, so I don’t know how the people that work there justify participating in such an evil system. In my entire year working for Localcoin, I didn’t speak to a single legitimate crypto investor, it was only scam victims, money launderers, and at best, escorts.

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Localcoin Response
3y
Thank you for taking the time to leave a review and sharing your feedback. We are disappointed to hear that this has been your experience with Localcoin. We make it our goal to provide an experience that is great for our employees; however, we know we are not perfect and we are committed to striving to improve where we can. We are very proud of the compliance program and fraud mitigation procedures we have put in place. We hear your concerns on the ubiquitous nature of fraud, which is unfortunately prevalent in all financial industries, and we are always working on ways to manage this risk. The reality of the job of the Customer Support and Compliance team is to mitigate the risks we face in the Financial Services industry. We are also continuously developing and evolving the business and its programs to address these risks. If you would like to discuss this matter further privately, you can reach out to our HR team at careers@localcoinatm.com and we would be happy to discuss and learn more about how we can improve.

Explore other reviews about Localcoin

5.0
Jul 6, 2023
Recommend
CEO approval
Business Outlook

Pros

Great place to work yay

Cons

Lots of work lots of work

4.0
Mar 19, 2021
Recommend
CEO approval
Business Outlook

Pros

Clean, uplifting. Progressive, team building

Cons

Could listen to employees better

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