Would not recommend to other midlevels - Nurse Practitioner Loyal Source Employee Review

1.0
Oct 8, 2025
Recommend
CEO approval
Business Outlook

Pros

water dispenser for the office

Cons

unreasonable workload. Scheduling is 15mins per DBQ and 15 mins per MO, not enough admin time for record reviews which makes for low quality exams for vets. They schedule you as much vets as they can, meanwhile their QA team is clueless and will return most submissions requiring additional time to address issues. The ones that do get through QA occasionally comes back as reworks. Teams meetings and trainings are piled on top of that with no additional admin time to account for it. You end up working more than 40 hours. They care about numbers for productivity ironically can't address the high turnover rate for examiners. Examiners had to file for OT back when they were on hourly to finish work, but they recently switched all full time examiners to salary with a $24000 cut with a commission based structure and called it an "incentive" program. The current commission based standards require more work but for less pay. Bonus check comes at the end of the month. No shows hurt productivity scores so they schedule you more vets. The current advertised pay ranges are technically untrue because its impossible to get to those ranges without doing an unrealistic amount of DBQs. Benefits are not good either. NO paid CME, no 401k match. Health insurance premiums are costly. Very upper management centered company as seen in frequent promotions and changes in leadership although the examiners are doing all the work.

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Loyal Source Response
7mo
Thank you for taking the time to share your feedback. Loyal Source is sorry to hear that your experience didn’t meet expectations. We understand the concerns raised around workload, compensation structure, and administrative support. These are important issues, and we’re actively working to enhance examiner support, streamline processes, and ensure fair compensation. Your insights help us identify areas for improvement, and we appreciate your dedication to serving veterans.

Explore other reviews about Loyal Source

5.0
Jun 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Having been with Loyal Source for nearly 11 years, I can confidently say this company provides real opportunity for growth and long-term career development. I started as a government healthcare recruiter and was able to evolve into sales, account management, and now manage a sales team. There’s a clear path for anyone willing to put in the work and take ownership of their career. Loyal Source has also played a major role in my personal growth. While working here, I earned my bachelor’s degree and hit several real-life milestones along the way. The opportunities provided have allowed me to travel and experience things I never thought would be possible, while still building a strong, sustainable career. The company does a great job of recognizing and rewarding performance. Earlier this year, I was honored to receive the Strategic Sales Award, which reflects the leadership team’s commitment to acknowledging impact and results. One of the biggest differentiators is the autonomy. You’re trusted to run your team, build something of your own, and think strategically. That level of ownership pushes you to grow both professionally and personally. The culture is more than just a company, it really does feel like a family. People genuinely support each other, and long-term relationships are built across teams. If you’re driven and looking for a place where you can grow, be challenged, and create real opportunity for yourself, Loyal Source gives you that platform. Excited to see what we accomplish in the years ahead!

Cons

There’s a bit of a learning curve early on as you get familiar with the company’s strategic approach and different business lines. With time and consistency, it all starts to click and sets you up well for long-term success.

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Loyal Source Response
4d
Thank you for taking the time to share such a detailed review. We appreciate your 11 years of dedication and the impact you’ve made throughout your career with Loyal Source. It’s incredibly rewarding to hear how your journey, from recruiting to BD leadership, has been supported by opportunities for growth, autonomy, and professional development. We’re also proud to have played a part in your personal milestones and achievements along the way. We’re especially glad to hear your experience with our culture and team support has been meaningful. Building strong relationships and empowering our employees to take ownership of their success are core to who we are. We also appreciate your honesty regarding the initial learning curve. As you noted, while it can take time to navigate the breadth of our business, we’re continually working to improve onboarding and support to help new team members get up to speed more quickly. Thank you again for your continued commitment and leadership—we’re excited to see what you accomplish in the years ahead.
1.0
Jun 13, 2026
Recommend
CEO approval
Business Outlook

Pros

There are no pros to working at this company.

Cons

There is no training for Nurse Practitioners. They just assign VA exams to you and expect you to complete them in a very short time period. These exams can be very complex and there are numerous rules and regulations you have to follow to fill them out correctly. Some Vets also have 10 claims and the company expects the examiner to submit all of the DBQ’s within 24 hours of the exam. This is impossible when you have multiple Vet exams a day. There is no support from management at all. They avoid answering employee calls and do not email back in a timely fashion. The pay is low and the incentive bonuses are impossible to achieve. They also expect examiners to work on the weekends and the evenings. There is no work/life balance at all. The company’s travel support is nonexistent. If you have an issue with travel, you are on your own and may not get reimbursed for expenses the company is supposed to cover such as parking fees. These fees may sound like a minimal expense but hotels in big cities charge on average 70$ a day for parking which can add up if you have to stay at a hotel for several weeks.

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