Awful place to work - Specialist Luck Grove Telecom Employee Review

Luck Grove is one of those companies that’s really going places. The leadership team actually listens and makes things happen fast. You can tell everyone here cares about building something big. As someone in sales, there’s a ton of opportunity. The company’s reputation and quality of work make it easy to stand behind what you’re selling. The teams in the field and in the office work hard and have each other’s backs. If you’re driven, you can move up quickly here.

The pace is fast (on the sales side) this isn’t a place for anyone looking to coast. The company is scaling quickly, which means processes and systems are always evolving. But if you like being part of building something real and growing with it, that’s a challenge worth embracing.

Immediate coworkers on the floor are kind, competent, and care about one another. Lower management is flexible, friendly, and understanding. The work itself is interesting, and the telecom industry is super cool to learn about. Plenty of opportunity for overtime.

Morale is low, people are quitting or trying to, and no one is being hired in-office to pick up the workload of former employees. Help managing stacking workloads is often promised but never delivered, leaving some teams to crush overtime just to put a dent in deadlines. Late nights and busy weekends. Cross-training team members to assist with new tasks isn't consistently handled due to being short-staffed. Little to no incentive to exceed expectations. Employees who work hard earn more roles and responsibilities without seeing promotion or compensation review. Annual cost-of-living raises aren't guaranteed even for high performers. Bonus opportunities are tied to a company-wide leaderboard system that favors certain types of work, punishing diverse workloads and certain teams. People who used to adore their jobs here are fighting demons just to clock in most mornings. Breaks my heart every day to hear so many express that they feel overworked and undervalued when it wasn't like that just a few years ago.