Great team, toxic CEO - Support Engineer Lynton Employee Review

1.0
Jul 24, 2025
Recommend
CEO approval
Business Outlook

Pros

Former Employee - Technical Support, promoted to Engineering - 2+ Years (SyncSmart) • The team—before the cultural shift—was filled with smart, collaborative, and genuinely kind people. Working alongside them was the highlight of my time there. • The company encouraged autonomy and creative problem-solving. Engineers were trusted to make decisions and given room to experiment. • There were opportunities to wear multiple hats and gain experience across domains, especially in a fast-moving startup environment. • The product suite was built on a legacy system, but the user base was active, loyal, and vocal—providing constant feedback that helped guide improvements. • Flexible remote work policy and generally solid work-life balance (until things shifted).

Cons

• The company’s culture collapsed when the CEO shifted his attention from LyntonWeb to SyncSmart in 2025. What had been a collaborative, open environment quickly gave way to paranoia, control, and fear. (LyntonWeb saw 50% turnover during his “focused” leadership there as well.) • The person who had been leading the team with professionalism, courtesy, and skill was pushed to the sidelines over a series of weeks. • Honest questions were met with threats — including a demotion. I was ultimately terminated shortly after raising concerns. • I was the only person in the entire company to receive a raise this year. I was shocked to learn this, as the other two more senior engineers on the team had not gotten a raise at all in the previous year. • The "CEO"’s behavior was erratic, retaliatory, and damaging to morale. I do not believe this leadership style is sustainable or healthy. • Lack of psychological safety: speaking up about issues or trying to understand key decisions was seen as disloyalty. • Decisions were dictated from the top with no regard for expertise. Despite lacking any engineering background, the "CEO" decided to abandon a working, live TypeScript (Next.js) product as the backbone of the company's new products — against unanimous team advice— and replaced it with a Golang rebuild he intended to generate via AI and a contractor. No one on the team had Golang experience, including the "CEO" himself. The team was not given access to view any of the code being written, nor the ability to test anything on the new server. We were only given general API guidelines to adhere to for our code to access this server. • Employee surveillance tools were used under the guise of productivity software. Meetings and internal chats—including voice calls—were monitored and transcribed by AI. There was no clear consent or communication about how these transcripts were used.

Lynton Response
8mo
Hi, "ceo" here. This person's review contains numerous false statements, misinformation, and mischaracterization that I cannot address all content in full. We are open to a conversation for anyone who has questions about any specific points in the review. This reviewer was hired as a junior resource out of a full-stack bootcamp. They also built and sold their own company, and seemed carry their own ideas of what a "ceo" should be -- which they imposed as expectations on my role. I was told I should "spend more time with my son" and "do more ceo things" as though I belonged in an ivory tower removed from day-to-day operations, at a time when the business was suffering from a lack of leadership after I returned from a sabbatical. This individual was unaware that I built the architecture and framework in which they performed their day to day work. It was my responsibility to bring changes to the organization, take it in a new direction, and shape its future. This person failed to serve as a contributing member of the team and instead engaged in passive aggressive behavior, obstructionism, and unhealthy (some might say "toxic") backchannel communication that threatened the success of the organization. This person was ultimately let go for multiple offenses including breach of contract divulging confidential information in a public forum, and disrupting our operations.

Explore other reviews about Lynton

5.0
Jun 24, 2022
Recommend
CEO approval
Business Outlook

Pros

Established culture of growth, actual commitment to work life balance, individualized support based on background and circumstance, open communication all the way up the leadership ladder. Transparency about company performance and intentions. Check-ins about your professional goals and a willingness to try to move you into situations that facilitate your growth and goals.

Cons

For me, none yet, but I could see the time zone differences across the company and with clients cause some strain on others as normal working hours might be unconventional depending on where you live, or shift depending on who you work with.

2
1.0
Jun 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Nothing meaningful to mention about this company.

Cons

- The organization operates in a constant state of panic and survival, and every decision reflects that instability - Management treats employee input as irrelevant, ignoring real experience and knowledge from the ground - The CEO increasingly makes decisions alone with little to no collaboration, shutting down any meaningful discussion - Employees became afraid to speak openly because even basic concerns could attract negative attention or backlash - Over time, most people stopped giving honest feedback because it was clear it would be dismissed or ignored. - Decisions often feel rushed, poorly thought out, and disconnected from reality, leaving teams to fix the consequences - Workgroups are repeatedly left confused about direction and forced to guess what is actually expected - Morale has steadily fallen as trust in leadership has nearly disappeared - Anyone looking for a respectful, stable, and supportive environment will not find it here.

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