May 7, 2026
M Group Response
4wThank you for taking the time to share such candid feedback. We appreciate you recognising the variety of work and the positive relationships you experienced with some colleagues.
We’re genuinely sorry to hear about the wider issues you’ve described. Concerns around culture, leadership behaviour, communication, workload, recognition, and trust are not taken lightly. What you’ve shared highlights a significant gap between how we aim to operate and how that experience felt for you, and we recognise the impact this can have on wellbeing, motivation, and quality of life at work.
Listening to our people and acting on feedback is essential, and comments like yours reinforce where improvement is needed-particularly around leadership visibility, transparency, respect, and ensuring our values are consistently lived, not just communicated.
If you would feel comfortable doing so, we would welcome the opportunity to have a further conversation and better understand your experience in more detail. You can contact us at rachel.robinson@mgroupltd.com, and any discussion would be treated respectfully and confidentially.
Thank you again for sharing your perspective. While we regret that your experience was so negative, your feedback is important and helps inform the changes we need to make moving forward.