High stress low pay - Customer Success Manager MAPAL Group Employee Review

Smaller UK teams were good and worked well together. Hybrid working

The biggest issue here is the culture. Tech leadership is a tight-knit group of people who’ve followed each other from company to company. If you aren't already in that inner circle, don't expect to be heard. It leads to a lot of blatant favouritism. The company is obsessed with looking good for investors, which has led to some pretty brutal cuts. They’ve decimated solid, high-performing teams leaving the rest massively overworked and underpaid. There’s almost zero productive collaboration across different markets. Leadership feels rudderless, they’re great at talking about "the vision" to stakeholders, but on the ground, there's no clear direction or support for the people actually doing the work. Unless you’re part of the pre-existing leadership clique, you’re just a gear in a machine that’s being run into the ground. It’s an exhausting environment that prioritises numbers over people.

- Hybrid remote work - Literally nothing else

- incompetent, bordering on abusive management - poor training for new starts - cliquey and unwelcoming office environment - being tasked with overseeing an overall shoddy product that barely works at the best of times - a salary that in no way reflects the duties expected of staff - forced, cringe-inducing mandatory "fun" - failure to pay out referral bonuses