MSNW (WA)

Does anyone know what is going on here? - Lead Cleaning Tech MSNW (WA) Employee Review

2.0

Sep 8, 2016

Lead cleaning tech

Recommend

CEO approval

Business Outlook

Pros

I'm getting paid $4/he extra because they hired me to be a lead but I'm actually only doing cleaning

Cons

Got hired to be a lead, drive around ,deliver supplies, do inspections, fill in for vacations and sick time. But 2 cleaners quit my first week and so I have been doing their job since the company hasn't hired anyone to replace them. My supervisor retired 3 weeks after he hired me and it has taken 2 months to train his replacement. It's been 3 months since I've been hired and still have not had any training or any kind of hint as to when I will start the position they hired me for. They keep telling me that they are working on a "path" for the situation...what ever that means.

MSNW (WA) Response

I am sorry that your experience with MSNW did not meet your expectations. Indeed, we have experienced growing pains. During this time, we appreciate you support as a fill-in for cleaners who were on vacation or unable to report to work due to illness. Flexibility in acting as a fill-in cleaner is an important part of the Lead role. I am also concerned that you don't believe you have received appropriate training for your role. Training is critical for your Safety as well as providing you with the process and skills necessary to exceed our clients expectations. MSNW has expanded our Training Curriculum over the past year. If you still have concerns in this area, please reach out to me personally so we can make sure your issues are addressed. Scott Nally, Director Human Resources, MSNW

Does anyone know what is going on here? - Lead Cleaning Tech MSNW (WA) Employee Review

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